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Overseas warehouse is one of the distribution channels of cross-border e-commerce. The use of overseas warehouse allows unlimited expansion of the seller's product categories. Some products have a long service life and do not belong to FMCG、 but there are restrictions on the market demand、 the formation of scale、 and the sales in overseas warehouse. The product categories in overseas warehouse can be expanded indefinitely. And the overseas warehouse is not only used for storing and transporting goods. What service function does the overseas warehouse have? Today、 let's talk about the five functions of overseas warehouse.

1. Return and replacement services.

Generally、 multinational e-commerce sellers will inevitably encounter many problems、 such as account closure、 product failure to go on sale、 wrong SKU label、 etc.、 so they can use the overseas warehouse delivery mode to provide services such as return、 exchange、 and label change、 so that the product can gain value again and avoid loss of goods.

2. Value added services.

When using FBA、 the seller can simultaneously use overseas warehouse services to replenish goods nearby、 minimize transaction costs and reduce transaction risks. In addition to FBA transit、 overseas warehouses can also provide value-added services for sellers、 such as warehousing inspection、 goods putting on shelves、 inventory management、 order receiving、 order sorting、 order review、 multi-channel shipment、 etc.

3. FBA replenishment service.

Cross border sellers can place part of their goods in overseas warehouses. When they find that the FBA stock is insufficient、 they can immediately replenish the stock from overseas warehouses. This process does not require an appointment. It can ensure that the warehouse is not arranged in the peak season. This operation method can save a lot of freight costs.

4. Overseas warehouse issues one piece.

The Seller shall prepare the products in batches from home to overseas warehouse、 and then the staff of overseas warehouse shall check and put them on the shelf. When a buyer places an order、 the Seller only needs to issue a delivery order in the overseas warehouse management system、 and the warehouse staff will implement local delivery service in accordance with local instructions.

5. FBA transit、 FBA transit and FBA transit services.

In most cases、 the FBA is used in combination with the third-party overseas warehouse、 stock goods in the overseas warehouse first、 forward (replenish) the FBA regularly or irregularly、 and handle the return and replacement of goods from the overseas warehouse while delivering goods from the FBA.

At present、 most of them will provide a consignment service to better meet the seller's selection、 delivery and other issues、 especially for novice sellers. Of course、 the seller also needs to find a partner to support the delivery of one piece of goods、 so that the goods can be delivered in time.

For overseas warehouses that issue goods on behalf of others、 most of their service types also include export tax refund、 customs clearance、 distribution、 return processing、 return inspection、 overseas after-sales maintenance、 transit service、 and the service of pushing and changing labels.

Therefore、 the option of issuing overseas warehouse on behalf should not be sloppy.

Now let's share how to choose an appropriate overseas warehouse.

Whether there is a mature management system

For sellers、 customers、 goods、 overseas warehouses and information sharing and docking with logistics companies are very important、 so it depends on whether the management system matches the integration needs of their own enterprises、 such as order management、 waybill management、 etc. This is essential for a mature overseas warehouse enterprise.

Whether there is enough storage area and operation capacity

It is believed that we all often encounter the problem of "overseas warehouse explosion"、 which will lead to problems in the peak season turnover. Therefore、 the cooperative overseas warehouse enterprises must have a large inventory and professional operation capacity、 which can largely avoid these problems and enable the expansion of e-commerce sellers.

Whether there is a professional service team

The professional service team can provide cross-border e-commerce sellers with a one-stop service system、 starting from the delivery of goods to overseas warehouses. This can minimize the problems of goods overseas、 and at the same time、 it will be more coordinated and harmonious when connecting with customers.

PS: When selecting overseas warehouses、 we must make detailed adjustments、 such as whether the person in charge of the overseas warehouse has many years of overseas life experience、 and whether he has many years of operation experience in the logistics industry.

Clear billing mode

Not all overseas warehouses are reliable. Some overseas warehouse enterprises will attract you with low prices、 but there are many surcharges behind. Therefore、 when choosing、 sellers must find clear and definite charges and prices、 and there is no ambiguous overseas warehouse.

PS: In addition、 it is necessary to know in detail whether the geographical location of the warehouse is convenient and whether the service team is all Chinese. Because if the shipment is urgent、 most Chinese people accept overtime、 which can increase the processing speed of goods.

1. Whether there is a professional team in China or the destination Country 

Some overseas warehouses are only responsible for the part after overseas warehousing. Once problems occur、 the goods are already overseas、 which is often difficult to deal with. The overseas warehouse service with a domestic professional team will be standardized before the goods are sent to the overseas warehouse. Overseas warehouse opening by HATO can provide cross-border e-commerce sellers with one-stop import and export customs clearance services、 good customs clearance qualifications、 mature customs clearance experience、 fast and efficient、 to maximize the avoidance of overseas problems、 and also to maximize the avoidance of overseas additional costs.

2. Whether the warehouse provides insurance

In recent years、 some overseas warehouses have become more and more standardized. In order to ensure the interests of sellers、 they have begun to provide various types of insurance、 cargo damage insurance、 loss of parts insurance、 delay insurance and other insurance against cross-border e-commerce pain points. The seller has always been in a weak position. Once there is a problem in the warehouse、 these insurances allow the seller to obtain reasonable claims without losing money.

3. Scale and hardware facilities

It is very easy to understand、 a small overseas warehouse has relatively poor stability、 and an overseas warehouse company with a scale of 5K square meters or even tens of thousands of square meters can hardly close down or disappear overnight. The same is true for the hardware facilities. The perfect hardware facilities mean that the overseas warehouse can provide more efficient and mature services.

There are many delivery methods. According to Taobo's supply chain、 according to the 2000 version、 there seem to be 13 trade terms、 EXW、 FAS、 FCA、 FOB、 CFR、 CIF、 CPT、 CIP、 DAS、 DES、 DEQ、 DDU、 DDP;

According to the carrier's receiving methods、 there are DOOR、 CF、 CFS. You can arrange and combine them: DOOR TO DOOR、 DOOR TO CF、 DOOR TO CFS